Business Studies Homework!!?

Please help me with these questions. 10 points for the first answer!! Urgent!! Thnx.

1. If an employee wanted to contact a customer immediately, what type of communication would he or she use and why?
2. Explain why it is less effective to have a telephone conversation than to have a face-to face conversation?
3. How could video conferencing be used at school?
4.On the Internet you can have real-time typed conversations with people all around the world. What are these facilities called?
5. Suggest two communication devices that could be used to contact employees while they are away from the office.


.................................................. ...................meetings can take place when a group of employees gather to discuss problems and seek solutions.